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Privacy Policy for MoveEase Physio Clinic

 

Effective Date: October 27, 2024

 

Welcome to MoveEase Physio Clinic. Your privacy is important to us, and we are committed to protecting the personal and medical information you share with us through our website and services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our physiotherapy services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

 

We may collect personal and non-personal information from patients, visitors, and users of our website, including:

 

Personal Information

  • Full name

  • Phone number

  • Email address

  • Home address

  • Date of birth

  • Medical history and health-related information

  • Appointment details

  • Emergency contact information

 

Non-Personal Information

  • Browser type and device information

  • IP address

  • Website usage data

  • Cookies and analytics data

 

2. How We Use Your Information

   

   MoveEase Physio Clinic may use your information for the following purposes:

  • To schedule and manage appointments

  • To provide physiotherapy consultation and treatment services

  • To improve patient care and customer experience

  • To respond to inquiries and support requests

  • To send appointment reminders and important updates

  • To maintain medical and treatment records

  • To improve website functionality and performance

  • To comply with legal and regulatory requirements

 

3. Medical Information Confidentiality

 

We understand the sensitive nature of medical information. All patient records and treatment details are kept strictly confidential and are accessible only to authorized healthcare professionals and staff involved in your care.

We do not sell, rent, or share your medical information with third parties without your consent, except when required by law or necessary for treatment purposes.

 

4. Cookies and Tracking Technologies

 

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services.

Cookies help us:

  • Understand website usage patterns

  • Remember user preferences

  • Improve website performance

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

 

5. Data Security

 

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we strive to use commercially acceptable means to protect your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

 

6. Third-Party Services

 

Our website may contain links to third-party websites or use external tools such as analytics services, appointment booking platforms, or payment gateways. These third-party services operate independently and have their own privacy policies.

MoveEase Physio Clinic is not responsible for the privacy practices or content of external websites.

 

7. Sharing of Information

 

We may share your information only in the following situations:

  • With your consent

  • With healthcare professionals involved in your treatment

  • To comply with legal obligations or government requests

  • To protect the rights, safety, and property of MoveEase Physio Clinic and its patients

We never sell personal data to advertisers or unauthorized third parties.

 

8. Your Rights

 

You have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of your data where applicable

  • Withdraw consent for marketing communications

  • Ask questions regarding how your information is used

To exercise these rights, please contact us using the details provided below.

 

9. Children’s Privacy

 

Our services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors without appropriate consent.

 

10. Changes to This Privacy Policy

 

MoveEase Physio Clinic reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

We encourage users to review this page periodically to stay informed about how we protect their information.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

MoveEase Physio Clinic
Email: info@moveeasephysio.com
Phone: +91-87663 56360

Thank you for trusting MoveEase Physio Clinic with your care and information.

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